In my tests, I always found the customer support team to be friendly and helpful. The benefit of installing it on your router is that all your devices - including Fritz!Box - will be automatically protected. I found ExpressVPN’s router app easy to set up but if you get stuck, you can contact a representative over 24/7 live chat. It also comes with a Network Lock kill switch that blocks all internet traffic in the event of a connection drop. To ensure your data stays hidden, ExpressVPN has a strict no-logs policy so that no information about you is ever recorded.